Accessibility Statement

The 'Choose if you want to receive COVID-19 vaccine invitations' website is run by NHS Digital.

We want everyone to be able to use this website.

How accessible this website is

We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This site is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

What to do if you can't access parts of this website

If you are not able to update your preference online, our customer service centre can help.

Telephone 119 free of charge - 7am to 11pm, 7 days a week.

If you have difficulties communicating or are a British Sign Language (BSL) user you can use textphone 18001 119 or the NHS BSL interpreter service. (opens in a new window)

Reporting accessibility problems with this website

Contact us to tell us about any accessibility problems or to give us feedback.

By email

By phone

0300 303 5678
Monday to Friday, 9am to 5pm excluding bank holidays

By using the Next Generation Text service

If you are Deaf, have hearing loss or have difficulty speaking you can contact us using the Next Generation Text (NGT) service.

To call us using the Next Generation Text service, dial 18001 followed by 0300 303 5678.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

This website was last tested on 15/12/2021. The test was carried out by an NHS Digital developer.

We tested each page with NVDA, VoiceOver and ZoomText.

Last updated

This accessibility statement was prepared on 15 December 2021.

This accessibility statement was last updated on 13 March 2023.